Switch to My Guardian and receive up to $2,000 worth of Home Care Service for FREE.
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to help with your care package options.
If you need immediate assistance
you can call us on 02 9336 7555
10M+ Hours of care delivered
9K+ Families Assisted
100% Obligation FREE
At My Guardian, we understand that switching providers can feel overwhelming, especially when you’re already navigating complex care needs. Whether you’re feeling uncertain, frustrated, or just ready for better support, we’re here to walk beside you every step of the way.
And to make that first step even easier, we’re offering
up to $2,000 worth of home care service for FREE when you switch to us. T&C’s apply.
From your very first conversation, our team takes the time to listen, understand your needs, and handle the transition with care and clarity, so you can focus on what matters most.
Better care starts here. Let’s take the next step together.
Our team delivers personalised, reliable services that empower you to live safely, independently, and with dignity.
Compassionate, reliable aged care designed to support you or your loved one at home, where comfort matters most.
Tailored support that empowers people with disability to live independently, confidently, and with dignity.
Flexible government-funded support to help older Australians stay safe, happy, confident and independent at home.
Modern, low-maintenance living for seniors seeking connection, lifestyle, and peace of mind in their next chapter.
Specialist housing and 24/7 support designed for NDIS participants with high support needs to live with freedom and care.
Extra help when and where you need it. Personalised care without the waitlists, funded privately or alongside packages.
We’re known for our quality and caring services who understands our clients’ needs and supports them at every step of their care journey. Our initial consultation is absolutely free, so why not speak to our care expert today?
I am so very appreciative of My Guardian – their team have worked constantly to ensure my grandparents are receiving the best home care possible.
The level of service provided by My Guardian is exceptional. They are always responsive, attentive, and ready to assist with any needs. Their commitment to excellence truly sets them apart from other care providers.
My Guardian went above and beyond in caring for our mother. Their attention to detail and personal touch made all the difference. We couldn’t have asked for a better team to support us during this challenging time.
We highly recommend My Guardian to anyone seeking aged and disability care. Their compassionate approach, combined with professional expertise, ensures the highest standard of care. Our experience has been nothing short of outstanding.
Yes. You have the right to change your provider at any time if your current provider isn’t meeting your needs. Just make sure to check your service agreement for any notice periods or exit conditions.
No. Your Home Care Package or NDIS funding stays with you. If you have unspent funds, they will be transferred to your new provider once your transition is finalised.
In urgent situations like a provider closure, your care package will remain active. You’ll typically have 56 days to sign on with a new provider. You can also request a 28-day extension from My Aged Care if more time is needed.
Coordinate your transition with both the old and new providers. Ideally, confirm your new provider’s start date before ending services with your current one. Providers like My Guardian can help manage this handover smoothly.
Look for a provider that:
Absolutely. We offer free consultations and will guide you through every step, handling paperwork, coordinating the transition, and ensuring your care continues without stress.
Contact My Guardian, a leading provider of Aged Care and NDIS services in Australia, dedicated to empowering participants with tailored support to achieve their goals and independence.
