Support at Home: simpler, flexible in-home aged care tailored to you.
Support at Home is the Australian Government’s new in-home aged care program, replacing Home Care Packages and other previous home care arrangements. It is designed to make access to government-funded aged care services simpler, clearer, and more flexible for older Australians who wish to remain living safely and comfortably in their own homes.
The program focuses on delivering personalised, needs-based home care that supports independence, safety, and overall quality of life. With improved service coordination and adaptable funding, Support at Home creates a more responsive, sustainable approach to long-term in-home aged care across Australia.
The program prioritises maintaining independence for older adults by providing assistance with personal care, everyday tasks, and essential health support, helping them remain active, confident, socially connected, and comfortable in their own homes.
Support at Home was introduced to improve how in-home aged care is delivered across Australia. Previous programs were often complex and confusing, with different rules, long waiting periods, and limited flexibility. Many older people struggled to access the right support at the right time, especially as their needs changed.
Support at Home brings several in-home care services into one simpler system, making it easier to understand available supports and how to access them. The program allows care to be adjusted as needs change, reduces delays, improves fairness, and ensures funding is used effectively nationwide, so more people receive timely support.
Support at Home replaces fragmented in-home care programs with a single, flexible model designed around individual needs and simpler access to services.
Support with medication, nursing care, and health monitoring to manage conditions and prevent decline.
Support at Home services are delivered by aged care providers that have been approved by the Australian Government. These providers are experienced in supporting older people to live safely and comfortably at home.
Approved providers organise and deliver services based on each person’s assessed needs. They must follow government rules, quality standards, and care guidelines to ensure services are safe and reliable. Providers also coordinate different types of support, such as personal care or nursing, to make sure care is well planned and meets the individual’s needs over time.
Support at Home is a national aged care program, but service delivery can differ across Australia. Factors like local providers, workforce availability, regional resources, and individual circumstances influence access, scheduling, and support types. Understanding local options helps older people plan care suited to their needs while ensuring flexibility, consistency, and adherence to national quality standards.
Understanding these key points helps older people and families navigate Support at Home with confidence and informed expectations about services.
Understanding Support at Home provides a foundation for exploring how the program can meet individual needs in practice. Learning more about eligibility, service options, and how the program operates will help you make informed decisions and plan for care at home.
You may find the following information helpful as you continue exploring Support at Home: How does Support at Home work?, Who is eligible for Support at Home?, What is replacing Home Care Packages? This guidance ensures you understand key details and can connect with appropriate services.
Whether you’re ready to start experiencing quality care or just want to learn more about our services, our friendly support team are here to help. Send us a message by filling in the form, or call us anytime on.
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© 2025 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
© 2025 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge
their continuing connection to land, waters and community. We pay our respects to the people, the cultures
and the elders past, present and emerging.
