According to My Aged Care, Level 2 Home Care Packages (HCPs) are for individuals with low-level care needs. Seniors, people with special needs and disabilities, and those who require long-term support can benefit from Level 2.
This level of care offers affordable aged support services in the comfort of your own home. If you have low level care needs (more than basic level care, but not as much as complex care), this level of funding provides help with daily tasks so you can keep living happily in your local community.
Typically, a level 2 home care package offers you 4 hours of support every week. This time could be used for some visits from a qualified support worker.
You will know whether you’re eligible for this level of care when you undergo a formal assessment. An Aged Care Assessment Team will be responsible for determining your eligibility.
You also have to go through an income assessment.
If you’re not eligible for Level 2, you might be able to qualify for Level 1, which provides basic care support.
You can also use the eligibility checker on the My Aged Care website. It will help you determine which level of care you’re most suitable for.
Here is the criteria list to check out:
The key difference between Home Care Package Level 1 and Level 2 lies in the level of care provided.
Another distinction is the number of care hours included. Some Level 2 packages provide up to 234.64 hours of care per year (approximately 9 hours per fortnight), whereas Level 1 offers 130.36 hours annually (around 5 hours per fortnight), covering more basic services.
For more complex care needs:
Home Care Packages are government-funded subsidies provided by the Australian Government to support individuals with their care needs.
Each Home Care Package level comes with a different funding amount, determined by the level of care required and the home care provider you choose. The government directly pays the subsidy to your provider, not to you.
For Level 2, the maximum funding amount is $18,063.85 per year, which equates to $692.86 per fortnight. This funding is intended to cover essential care services but does not include personal expenses like groceries or rent.
Additionally, the funds may cover some provider fees, including care management and package management fees. It can also be used for the basic daily fee, although not all providers charge this fee.
At My Guardian, we understand that choosing the right Home Care Package provider can feel like a big decision, but you don’t have to figure it out alone. As a trusted and registered My Aged Care approved provider, we’ve supported over 8,000 families on their care journeys, and we’re here to support you too.
Whether you’re just getting started with your first Home Care Package or you’re looking to switch providers, our team is here to guide you through the process with care, clarity, and compassion. From understanding your package level to creating a personalised care plan, we’ll be with you every step of the way. We’re based in Sydney and proudly offer services across New South Wales.
Don’t hesitate to reach out for more information, we’re just a phone call away at 02 9336 7555, or you can contact us here. We’re ready to help make your care journey smoother and more comfortable.
Depending on your financial situation, you may need to pay a basic daily fee (if charged by your provider) and an income-tested care fee, which is determined by an assessment from Services Australia.
Yes, you can switch providers at any time. Your unspent funds will be transferred to your new provider once the transition is complete.
Yes, if your care needs increase, you can request a reassessment through My Aged Care. If approved, you will be placed on a waiting list for a Level 3 or 4 package.
Whether you’re ready to start experiencing quality care or just want to learn more about our services, our friendly support team are here to help. Send us a message by filling in the form, or call us anytime on.
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© 2025 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
© 2025 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge
their continuing connection to land, waters and community. We pay our respects to the people, the cultures
and the elders past, present and emerging.
