Self-managed home care packages
Unlike traditional home care packages, self-managed home care packages allowed you to directly organise and oversee your own care. Self-managed packages still exist under the new Support at Home system. But they are considerably different.
A lot has changed.
Some of you may be interested in comparing the previous Home Care Packages with what is available today under Support at Home.
Self-managed Home Care packages were a flexible option for individuals who wanted to take control of their aged care services. They gave greater autonomy in choosing the services and providers that best met your needs.
What are Self-managed Home Care Packages?
In a traditional home care package, an approved provider is responsible for managing the funds and organising the care services for the recipient. But with self-managed home care package, the individual (or their representative) took on these responsibilities. The person receiving care had the freedom to hire their preferred service providers, negotiate costs, and directly manage how their funding was spent.
How did Self-Managed Home Care Packages work?
1. Assessment and Package Allocation
Like with any other home care package, the first step was to be assessed by the Aged Care Assessment Team (ACAT) to determine eligibility and the level of care needed.
There are four levels of home care packages, ranging from basic care needs (Level 1) to high-level care (Level 4). Once you’re allocated a package, you can choose to manage it yourself.
2. Choosing a Provider for Self-Management
You were still required to work with an approved provider who acted as the “fund holder.” Their role in self-managed home care packages was limited to administering the funds and ensuring they were used according to government guidelines.
3. Hiring and managing care workers
The main advantage of self-managed home care packages was the flexibility to choose and hire your own care workers, including personal care assistants, nurses, and other service providers. You had the freedom to:
- Select who provided your care
- Negotiate rates with providers
- Set schedules and manage day-to-day tasks
4. Managing the budget
You were responsible for managing your budget. This involved tracking expenses, ensuring services fit within your allocated funding, and submitting receipts to the provider for reimbursement. Some providers offer tools and support to help you manage your budget effectively, but the responsibility ultimately rested with you.
5. Compliance with Government Guidelines
While self-managed home care packages offer greater freedom, you still needed to comply with government regulations regarding how the funds were used. The services you purchased had to align with the goals of the Home Care Packages program – they had to support your health, well-being, and independence. Your provider could help ensure compliance, but the day-to-day decision-making was in your hands.
Benefits of self-managed Home Care Packages
There were several advantages to choosing self-managed home care packages, especially if you wanted more control over your care and how your funding was used.
1. Greater Flexibility
The primary benefit of self-managed home care packages is the flexibility to choose the services and providers that best meet your needs. You could hire workers that you trusted, set your own schedules, and tailor your care plan to your lifestyle. This flexibility allowed for more personalised care and ensured that your preferences were always prioritised.
2. Cost control
In traditional Home Care Packages, the provider typically charged fees for managing your care. With self-managed home care packages, you could often reduce these administrative fees, leaving more of your funding available for direct care services. By negotiating rates with service providers, you may also have been able to secure lower prices, giving you more value for your package.
3. Empowerment and independence
Managing your own care allowed you to take control of your health and well-being. Many individuals find this empowering, as they are actively involved in making decisions about their care. For those who value independence, self-managed Home Care Packages offered a way to stay in charge of their lives, even as they required more support.
4. Continuity of care
Since you have the freedom to choose your own care workers, self-managed Home Care Packages can offer better continuity of care. You could hire the same trusted care workers over time, building stronger relationships and ensuring consistency in the quality of care. This is particularly beneficial for individuals with complex needs or those who require long-term support.
Key differences
| Former Home Care Packages | Current Support at Home |
|---|---|
| Self-management varied widely between providers. | Self-management is recognised within the national program. |
| Often used primarily to reduce package management fees. | Primarily designed to increase participant choice and control. |
| Package management fees were charged separately. | Administrative costs are incorporated into service prices. |
| Flexibility depended on each provider’s policies. | Self-management arrangements are agreed as part of the participant’s care plan. |
| Participants could source their own workers where providers allowed. | Participants can still choose and coordinate workers, provided services align with the approved support plan and service list. |
| Provider remained legally responsible. | Provider still remains legally responsible for quality, safety and compliance. |
Challenges of self-managed Home Care Packages
While there are many benefits to self-managed home care packages, there are also some challenges that had to be considered:
- Time and effort: Managing a home care package required time and organisational skills. You needed to hire workers, coordinate schedules, track expenses, and handle administrative tasks.
- Financial responsibility: Managing your own budget meant keeping track of your spending and ensuring that services stay within your allocated funding. If not managed carefully, there was a risk of overspending.
- Compliance: You needed to make sure that all services and expenses complied with government guidelines, which would require some additional research and oversight.
Is Self-management right for you?
Self-managed home care packages were (and still are) a great option for individuals who are comfortable with taking on the responsibility of managing their care. If you wanted control of your services and had the time and ability to handle the administrative tasks, this option could offer you greater flexibility, cost savings, and a more personalised care experience.
For those who prefer to leave the management to someone else, traditional home care packages may be a better fit.
Conclusion
Self-managed home care packages offered a flexible and empowering way for older Australians to receive the care they needed while maintaining control over their services. By taking on the responsibility of managing your own care, you could enjoy greater autonomy, reduce costs, and create a care plan that truly meets your unique needs. If you are comfortable with the responsibilities involved, self-managed home care packages could be the ideal solution for your home care needs.



