Understanding Home Care Package level 2
Level 2 of Home Care Packages (prior to the introduction of the new Support at Home program) was for individuals with relatively low-level care needs. Seniors, people with special needs and disabilities, and those who require long-term support could benefit from Level 2.
Low level care
Low level care needs were described as more than basic level care, but not as much as complex care. It provided help with daily tasks so you could keep living happily in your local community.
What services are included in the Level 2 Home Care Package?
Domestic Assistance
Assistance with day-to-day household chores like meal preparation, cleaning, and laundry.
Personal Care
Help with daily activities like dressing, bathing, and grooming.
Home Modifications
Basic modifications to improve safety and accessibility within your home.
Social Support
Ensuring assistance and companionship in community activities.
Transport
Nursing Support
Ensuring health monitoring and basic medical care by certified nurses.
Who is eligible for the Level 2 Home Care Package?
An Aged Care Assessment Team was responsible for determining your eligibility. If you were not eligible for Level 2, you might have been able to qualify for Level 1, which provided more basic care support.
Age Requirements
Living Condition
Individuals living in their own homes and requiring assistance to continue to live independently.
Care Needs
Individuals who might have low-care needs and require visits at least 3-4 times a week.
How much is a Level 2 Home Care Package worth?
Each Home Care Package level came with a different funding amount, determined by the level of care required and the home care provider you choose. The government directly paid the subsidy to your provider, not to you.
Frequently asked questions
Do I need to contribute to my Level 2 Home Care Package?
Depending on your financial situation, you may need to pay a basic daily fee (if charged by your provider) and an income-tested care fee, which is determined by an assessment from Services Australia.
Can I switch home care providers with a Level 2 Home Care Package?
Yes, you can switch providers at any time. Your unspent funds will be transferred to your new provider once the transition is complete.
Can I upgrade from a Level 2 to a higher-level Home Care Package?
Yes, if your care needs increase, you can request a reassessment through My Aged Care. If approved, you will be placed on a waiting list for a Level 3 or 4 package.
Still confused? we’re here to help!
At My Guardian, we understand that choosing the right Home Care Package provider (and now, the right Support at Home program provider) could feel like a big decision, but you don’t have to figure it out alone. As a registered My Aged Care approved provider, we’ve supported over 12,000 families on their care journeys, and we’re here to support you too.
Don’t hesitate to reach out for more information, we’re just a phone call away at 02 9336 7555, or you can Get in Touch here. We’re ready to help make your care journey smoother and more comfortable.
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