Support at Home is a new Australian Government aged care program
replacing Home Care Packages.
Support at Home was introduced to improve how in-home aged care is delivered across Australia. Previous programs were often complex, with different rules, long waiting periods, and limited flexibility. The new system simplifies access to care, making it easier for older Australians to receive the right level of support at home.
Support at Home was introduced to improve how in-home aged care is delivered across Australia.
Previous programs were often complex and confusing, with different rules, long waiting periods, and limited flexibility. Many older Australians found it difficult to access the right support at the right time.
The new system simplifies access to care by bringing services together into a more flexible model. It is designed to make it easier to understand available supports and ensure people receive the right level of care at home as their needs change.
The process for accessing Support at Home is designed to be simple and structured.
You will first complete an assessment to determine your care needs and level of support required.
Based on your assessment, you will be approved for a level of funding and support.
Once approved, you can choose a provider and start receiving services tailored to your needs at home.
Support at Home is partly funded by the Australian Government, with additional contributions depending on your income and the services you receive.
The exact cost can vary based on your individual circumstances and level of support required.
Support at Home is a new Australian Government aged care program that will replace Home Care Packages and other in-home care services.
It is designed to help older Australians live independently at home with access to a range of support services.
Support at Home is expected to begin in 2025 as part of the Australian Government’s aged care reforms.
The exact rollout may vary, with further updates provided as the program is implemented.
Support at Home is designed for older Australians who need assistance with daily living to remain at home safely.
Eligibility is determined through an assessment process based on individual care needs.
Yes, you can choose your preferred service provider under Support at Home.
This allows you to select a provider that best matches your needs, location, and type of support required.
The approval timeline can vary depending on demand and individual circumstances.
After your assessment, you may need to wait before services begin, although the new system aims to reduce delays.
Support at Home is partly funded by the Australian Government, with additional contributions depending on your income and services received.
Our team can guide you through eligibility, services, and getting started.
Whether you’re ready to start experiencing quality care or just want to learn more about our services, our friendly support team are here to help. Send us a message by filling in the form, or call us anytime on.
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© 2026 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
© 2026 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge
their continuing connection to land, waters and community. We pay our respects to the people, the cultures
and the elders past, present and emerging.
