Support at Home offers a wide range of approved in-home aged care services designed to help older Australians live safely, independently, and with dignity in their own homes. This government-funded home care program focuses on delivering personalised aged care support that matches each person’s assessed needs, rather than a one-size-fits-all approach. Services aim to improve daily living, wellbeing, and safety while allowing older people to remain in familiar surroundings and maintain their preferred lifestyle.
As care needs change over time, Support at Home services can be reviewed and adjusted to ensure the right level of assistance continues. This flexible, needs-based aged care model supports long-term independence and quality of life through tailored in-home support services across Australia.
Services under Support at Home are identified through an assessment coordinated by My Aged Care. This process reviews a person’s health, daily living abilities, safety, and support requirements to determine the most appropriate in-home aged care services. The aim is to ensure care reflects actual needs rather than fitting within fixed package limits.
Following assessment, approved services are arranged and delivered in the home by authorised aged care providers. These providers coordinate care in line with national guidelines and individual care plans, ensuring services remain suitable and responsive as personal circumstances or care needs change over time.
Nursing Care provides qualified clinical support at home, helping manage health conditions, medications, recovery, and ongoing medical needs.
24 Hour Care provides continuous supervision, safety, comfort, and hands-on assistance for individuals with higher support and ongoing care needs.
Allied Health Services deliver therapy and rehabilitation to improve mobility, strength, and overall physical function at home.
Not all services under Support at Home are automatically available to every individual. The support a person receives is based on an assessment that considers care needs, health conditions, daily living challenges, home environment, and personal circumstances. This process ensures services are matched to genuine needs rather than applying a standard set of supports to everyone.
As circumstances change, approved services can be reviewed and adjusted over time. This flexible approach helps ensure care remains appropriate, effective, and aligned with a person’s safety, wellbeing, independence, and quality of life at home.
Support at Home services are delivered by government-approved aged care providers who meet strict quality and safety standards. These organisations are responsible for ensuring services are provided professionally, respectfully, and in line with each person’s assessed needs. Providers work within national aged care guidelines to deliver safe, reliable, and consistent support that helps older people remain living independently in their own homes.
My Guardian coordinates and delivers Support at Home services based on individual assessments and personalised care plans. Services are organised to match changing needs while following government requirements and best-practice care standards.
Support at Home services are designed to provide flexible, person-centred care that responds to individual circumstances. The program ensures support is practical, respectful, and aligned with each person’s lifestyle, preferences, and changing needs over time.
Learning about the services available through Support at Home helps individuals and families make informed and confident decisions about future care arrangements. Understanding support options early can make planning smoother and reduce stress during important life transitions. It also encourages conversations about preferences and expectations.
You can explore more details about eligibility requirements, funding options, and how the Support at Home program works in everyday situations. This knowledge helps you compare services, ask the right questions, and prepare for care that supports independence, safety, and wellbeing and comfort at home.
Whether you’re ready to start experiencing quality care or just want to learn more about our services, our friendly support team are here to help. Send us a message by filling in the form, or call us anytime on.
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© 2026 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
© 2026 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge
their continuing connection to land, waters and community. We pay our respects to the people, the cultures
and the elders past, present and emerging.
