Why Families Across Australia Choose My Guardian for Trusted Aged Care Services
When it comes to caring for an ageing parent, grandparent, or loved one, the decision can feel deeply personal and understandably emotional. You want support that’s not only reliable and safe but also genuinely caring.
At My Guardian, we understand that aged care is more than just ticking boxes. It’s about respect, connection, and helping older Australians live independently, confidently, and with dignity in their own homes, surrounded by the things and people they love.
Here’s why thousands of families across Australia are choosing My Guardian as their trusted aged care provider.
Over 600 Trusted Care Staff Ready to Support You
With a strong team of over 600 care professionals, including nurses, support workers, and care managers, My Guardian delivers consistent, high-quality home care services across NSW and beyond. Our team isn’t just experienced, they’re kind, culturally aware, and trained to provide both clinical and day-to-day support with the highest level of respect.
Whether it’s personal care, help around the house, or complex nursing, you can feel confident knowing you’re in safe, capable hands.
We Speak Your Language
Australia is beautifully diverse, and so are the families we support. That’s why we proudly offer services in over 80 languages, ensuring nothing gets lost in translation when it comes to your well-being.
Whether your family speaks Arabic, Mandarin, Greek, Italian, Vietnamese or beyond, we’ll match you with someone who understands your culture and your needs. It’s one of the many ways we deliver truly person-centred care.
Personalised Care Plans That Actually Feel Personal
At My Guardian, care isn’t one-size-fits-all. We take a person-centred care approach, meaning every service is tailored to your goals, lifestyle, routines, and preferences.
From your first consultation, we listen. Whether you need a few hours a week or 24/7 support, we’ll work with you to build a care plan that fits your life, not the other way around.
“It’s not just about helping with the shower or meals. It’s about knowing my mum feels safe, respected, and still in control of her day.” – Stef
Aged Care Services That Support You at Every Stage
We offer a wide range of aged care services so you or your loved one can receive support at home, where most older Australians say they’d prefer to age.
Our services include:
- Personal care (showering, grooming, toileting)
- Domestic support (cleaning, laundry, shopping)
- Transport to appointments or social outings
- Nursing and clinical services
- 24/7 care for high-needs clients
- End-of-life care in the home
- Safety modifications (e.g. grab rails, mobility aids)
- Help accessing and managing Home Care Packages under the new Support at Home program
No matter what level of support you need, our experienced team will help you navigate it with compassion and clarity.
Fully Registered and Ready for the Future of Aged Care
We’re an approved aged care provider under both the current Home Care Package (HCP) program and the upcoming Support at Home program launching in November 2025.
That means we meet all national standards and are fully prepared to help you transition smoothly into the new system with better funding, simpler care plans, and quicker access to services.
Need help getting started? We’ll guide you through every step from booking your My Aged Care assessment to activating your package and choosing the right supports.
No Exit Fees. No Surprises. Just Transparent, Fair Support.
We believe aged care should be accessible, honest, and flexible. That’s why we have:
- No exit fees
- Clear pricing
- Flexible service agreements
- Ongoing support as your needs evolve
With My Guardian, you’ll always know what you’re paying for and exactly what you’re getting.
Why Families Trust Us
- Over 600 experienced care staff
- Services in 80+ languages
- Trusted by 8,000+ families
- Tailored home care across NSW
- Fully registered aged care and disability care provider
- Aged care that respects your independence, your dignity, and your choices
Let’s Make Your NDIS Plan Work for You
Whether you’re just getting started or thinking about switching providers, My Guardian is here to help. We’ll listen, guide you through the aged care system, and support you or your loved one every step of the way.
Book a free consultation today, no pressure, no obligation. Just genuine care from a team that treats your family like our own.
Don’t hesitate to reach out for more information, we’re just a phone call away at 02 9336 7555, or you can get in touch here.
