Support at Home is the Australian Government’s in-home aged care program that helps older people live safely and independently at home. It combines previous aged care services into one simple system, focusing on assessed needs and flexible support. Services include personal care, domestic help, nursing, and social support, all delivered by approved local providers.
Eligible older Australians can access care tailored to their individual needs, helping them maintain independence and wellbeing. Support at Home is available across metropolitan, regional, and rural areas, ensuring practical, reliable, and person-centered in-home aged care.
Support at Home works by providing government-subsidised services based on an individual’s assessed care needs. After an assessment through My Aged Care, eligible people can access approved services delivered in their own home, with support tailored to their day-to-day living and health needs.
After approval, you can access government-supported services at home, including help with personal care, household chores, health needs, and social activities, making daily life safer, easier, and more comfortable.
Your care plan is tailored to your individual needs, preferences, and lifestyle. It can adjust as your needs change, ensuring flexible, reliable support while helping you remain independent, safe, and comfortable at home.
Support at Home is designed for older Australians who want to continue living safely and independently in their own homes but need some extra support to manage daily life. It helps people maintain their routines, stay connected to their community, and enjoy a better quality of life while remaining in familiar surroundings.
The program is suitable for individuals who need help with everyday tasks such as private care, home support, mobility, nursing care, or social activities. Support at Home focuses on providing the right level of care to match each person’s needs and circumstances.
Support at Home is funded through a mix of government support and individual contributions, which are determined by an assessment of your care needs and personal financial circumstances. This approach ensures funding is fair and aligned with the level of help required to live safely at home.
The allocated funding is used to deliver approved services that support daily living, personal care, health needs, and independence. These services are designed to help older people remain comfortable, supported, and confident in their own homes.
If you’ve been approved for Support at Home funding through My Aged Care, we help tailor services to suit your needs and budget, delivering reliable support from everyday household help to specialised care so you can live independently and comfortably at home. Learn what services are included under Support at Home
While both programs support people to live at home, Support at Home changes how care is assessed, delivered, and adjusted over time.
| Feature | Support at Home | Existing Aged Care Programs |
|---|---|---|
| Program Structure | Single, simplified system combining previous programs | Multiple programs like Home Care Packages with separate processes |
| Access & Eligibility | Clearer eligibility and streamlined access for all users | Can be confusing, different criteria per program |
| Service Matching | Services better tailored to personal care requirements | Services may not align with individual needs |
| Transparency | Transparent funding linked to level of care required | Funding and costs can be unclear |
| Planning & Support | Easier for families to plan support with confidence | Harder for families to understand and plan |
| User Experience | Simplified process, reducing confusion for older people and carers | Complex navigation and paperwork |
In NSW, Support at Home enables older people across metropolitan, regional, and rural areas to access government-funded care in their own homes. Availability and service delivery may vary depending on location and assessed needs.
Support at Home is the Australian Government’s new in-home aged care program that replaces Home Care Packages and other existing in-home care arrangements. It is designed to simplify access to care, improve flexibility, and ensure older people receive the right level of support based on assessed needs while continuing to live at home.
Support at Home is intended for older people who need help with daily living to continue living at home. Eligibility is determined through an assessment coordinated by My Aged Care, the Australian Government’s official aged care entry point. Visit My Aged Care to learn about assessments
The cost of Support at Home depends on individual care needs and personal circumstances. Under the program, the Australian Government subsidies approved in-home aged care services, and individuals may be required to contribute to the cost of their care. There is no single fixed price for Support at Home, as costs vary based on the level and type of support required.
My Guardian supports individuals and families to understand Support at Home, navigate assessments, and deliver personalised in-home care across NSW. Get in touch today about Support at Home.
My Guardian is a trusted aged care provider helping older people live independently and comfortably at home across New South Wales, including metropolitan, regional, and rural communities. With years of experience in home-based support, the team understands the importance of reliable care, dignity, and respect.
Focusing on clear communication and personalised services, My Guardian works closely with individuals and families to navigate aged care changes with confidence. Their supportive approach ensures care plans are tailored, flexible, and aligned with each person’s unique needs.
Whether you’re ready to start experiencing quality care or just want to learn more about our services, our friendly support team are here to help. Send us a message by filling in the form, or call us anytime on.
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© 2026 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
© 2026 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge
their continuing connection to land, waters and community. We pay our respects to the people, the cultures
and the elders past, present and emerging.
